Effective date: October 24, 2026

1. Overview

9SUNGAMES ("the developer") operates the games below ("the games"). This policy applies to all of them.

• CountryBall POP
• Countryball Bubbles

The games do not collect personal information that directly identifies you, such as your name or email address. To improve the games and fix crashes they collect the usage statistics and error information described in section 3. Where a game differs, the item names that game.

2. Information we do not collect

• Personal identifiers such as name, email address or phone number
• Use of advertising identifiers (AAID/IDFA) for advertising. The games currently contain no ads and no advertising SDK.
• Precise location (GPS)
• Contacts, photos, files or other data stored on your device

3. Information collected for analytics and crash reporting

The games use Google Analytics for Firebase and Firebase Crashlytics, provided by Google LLC. They also use Firebase Remote Config to fetch game settings (such as prices and rewards), which uses the random installation ID below.

These services collect and send the following to Google servers:

• App interactions: game events such as stages started, completed or failed, screens viewed, buttons and items used, in-game currency (coins, gold) earned and spent, whether an in-app purchase was completed, whether a souvenir photo was shared, and whether notifications were allowed
• Crash information: error logs and diagnostics (device memory and OS state, and the stage and screen at the time) when the app crashes or hits an error
• Device information: device model, operating system version, app version, language
• Approximate location: country or region estimated from the IP address (the IP address itself is not stored)
• Identifiers: a random Firebase installation ID created per app install. CountryBall POP also uses a random player ID the game creates on first launch (shown in Settings so you can quote it when contacting us). None of these is linked to your name, contact details or anything else that identifies you.

Purpose: understanding how the games are played, tuning difficulty, and diagnosing and fixing crashes.